When Can I Visit?

Santa is in his sleigh on select nights every weekend starting November 27
  • Fridays 4:30pm – 8:30pm*
  • Saturdays 4:30pm – 8:30pm
Starting December 18, Santa is downtown every day
  • Monday – Friday 4:30pm – 8:30pm
  • Christmas Eve 4:30pm - 7:30pm

Santa Loves Getting Your Letters

Photo Package
Digital Files Only$35
Safe with Santa
We have built a new Santa photo set to make sure everyone keeps a safe distance while your kids and Santa talk and get their photos taken! Your whole family can safely meet Santa for beautiful photos!
This NEW photo op allows for more seating 6' away from Santa.

Santa Downtown

Every night of tours, Santa Claus will be waiting for you in his sleigh in Downtown Pensacola. NEW to 2020, Santa's sleigh has been redesigned for social distancing! Your whole family can sit on presents outside of Santa's sleigh at a safe distance. Masks are required around Winterfest property, however, you will be allowed to remove your mask while taking a photo with Santa.

Visiting Santa Claus is a cherished Christmas tradition for most families with young children. At Winterfest, we feel it necessary to uphold this tradition while creating a safe environment for all. In observance of social distancing guidelines, Santa’s photo op has been redesigned to allow a safe distance between families and our staff.

No more lines!

Guests will no longer wait in a crowded line, but will instead receive a reservation time to visit Santa. These reservations can be made online, or assigned at the location. Please arrive 5-10 minutes early to your reservation and check in at the photos table in front of Santa’s sleigh. There, you will be able to purchase your desired photo package for Santa photos, Grinch photos, or pay a sitting fee if you do not wish to purchase photos. *Note: Your reservation holding fee is taken off the total price of your chosen photo package.

This year’s Santa experience is even better than years past. You will be guided to meet one of Santa’s elves, who will be there with a list, ready to ask your children- and even parents!- what they want for Christmas. From there, the elf will guide your whole family to sit just outside of Santa’s sleigh, atop presents! You’ll be allowed to take off your masks for photos at this point. The new setting will allow a safe distance between families and Santa, while still providing the intimate memory. Santa will read your Christmas wishes aloud with you before striking a pose to take photographs.

This new, interactive performance is sure to become a special memory that you will want to share with friends! Guests who purchased a photo package will receive a festive thumb drive with all the pictures from their experience. At the end of your visit, you can go on to intrude upon the Grinch! Or perhaps catch the next performance on one of our tours.

There's no more line! Make a reservation! To prevent families from waiting in line, Santa visits will now be by reservation only. You can book a reserved day and time for your visit with Santa at Winterfest. There is a $10 holding fee to make a reservation- this fee will go towards the purchase of your photo package. Only one reservation is necessary for more than one person in a party. Reservations are required. There are limited spots available each night, so we strongly encourage you to make a reservation ahead of time. However, we will have an elf onsite to let your family visit Santa at the next available time.

We have craft tables where kids can write their letters to santa while they wait. This year, Winterfest Express train ride returns to delight children of all ages.

There is a sitting fee of $20 if you do not purchase photos. In order to help Santa spend more time downtown each year, we ask that you not take personal photos. Santa welcomes children accompanied by adults. Our reimagined set is big enough for the whole family to strike a pose with Santa!

  Winterfest grants a nonexclusive, worldwide, perpetual license to reproduce, reuse, edit, transmit and transfer these Photos with Santa to the bearer of the photographs. Download the Grant of License letter.

Intrude Upon the Grinch

And of course, Santa’s favorite nemesis, The Grinch, will also be available for photo opportunities. Just like for Santa, guests can reserve their photo op online or in person at the location. Even the Grinch will be carefully practicing social distancing, with his photo set designed for great photos and guest safety. You can read more about this experience here!